Monday, January 31, 2011

Phone Training Helps Sales Immensly


Solicitors and salespeople have plagued the sanity of hard working business people for decades. From no soliciting signs and immediate hang ups, to caller id and unreturned emails, people have a solid shield up when it comes to sales pitches. In leadership training courses such as the ones we offer at Gehegan & Associates, attendees will learn the phone skills training techniques necessary for success in any industry. 

Specifically, you will learn how to stay in control of a conversation by using proven telephone skills for client relationships, the best sources for developing targeted prospect lists, relationship calling and how to overcome objections such as 'I'm happy with my current X' or 'Send me some more information', to name a few. Extensive research has been done to address these issues and with professional telephone prospecting and leadership training, you can minimize your dead ends in exchange for considerable increases in your number of appointments and subsequently, sales. 

Telephone Training Skills Are Vital


So you want to expand your client relationships. Good- as that's the first step in a successful business model. In a world where the definition of marketing is constantly evolving, businesses of all shapes and sizes need to stay current in their strategies, forever improving on their client relationships, relationship calling, telephone prospecting, the list goes on. 

It's no secret that people would rather do business with friends or acquaintances than with complete strangers, and as a result, it's vital to take advantage of your own personal network. While this part is certainly integral, you must have the basic skills necessary to impress these personal contacts. For example, if you don't have the basics of telephone training, investment sales training or whatever the case may be, even your closest connection won't give you the time of day. That means engaging in pro active calling instruction by taking phone skills courses and learning outbound calling steps. This way, you'll impress your immediate and extended network, thereby building new relationships and nurturing old ones.  

Training Sessions for Business Banking


Today we're going to talk about results as after all, results are the bottom line in the business development world. The following statistics are taken from January until December of 2010 and are as a result of taking our training sessions for business banking. These trainees were taught how to cold call in our corporate finance training course and left with skills including telephone prospecting, relationship calling and pro active calling instruction as part of our phone skills training program. 

After taking our telephone skills for business development seminar, these business banking officers picked up the phone 7,874 times. They actually spoke to their prospective client 2,033 times. These numbers equate to a 27% ratio of contacts to calls and further, a 38% ratio of appointments to contacts. These numbers are staggering in the telephone training world and are a direct result of the phone skills courses at Gehegan & Associates.