Today we're going to talk about results as after all, results are the bottom line in the business development world. The following statistics are taken from January until December of 2010 and are as a result of taking our training sessions for business banking. These trainees were taught how to cold call in our corporate finance training course and left with skills including telephone prospecting, relationship calling and pro active calling instruction as part of our phone skills training program.
After taking our telephone skills for business development seminar, these business banking officers picked up the phone 7,874 times. They actually spoke to their prospective client 2,033 times. These numbers equate to a 27% ratio of contacts to calls and further, a 38% ratio of appointments to contacts. These numbers are staggering in the telephone training world and are a direct result of the phone skills courses at Gehegan & Associates.
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