With the current state of our economy, companies and people alike scale back their spending tenfold, making it all the more difficult to make a cold call or to close a sale. While this time may be demoralizing and frustrating for most, times like these truly separate the motivated from the complacent. With cold calling seminars, cold calling techniques training and outbound calling steps to name a few, your confidence will soar when engaging with clients who are quick to refuse service or are hesitant to listen to you.
In this industry, proactive calling instruction and persistence are key and in fact separate the successes from the failures. There’s no good in getting down on yourself if you aren’t seeing immediate results – there’s just an opportunity for you to really focus on your phone skills training and cold calling strategy to produce different, more positive results.
Consistency yields results and that’s a fact. For every X number of uninterested parties out there, there’s one client with your name on it. To achieve success, you must understand the skills taught in a leadership and management course and implement those into your approach to sales. If you stay consistent, positive and proactive, there’s no room for complacency, negativity nor failure; there is only room for success.
Wednesday, December 15, 2010
Friday, December 10, 2010
Learning Professional Telephone Prospecting
As a salesperson who engages in cold calling, you can only control a certain number of variables in your day to day life. You can learn professional telephone prospecting, cold calling tips and the classic outbound calling steps, but if you do not think outside the box and engage in pro active calling instruction, you’ll be destined for complacency in the sales industry.
As we’ve discussed, you should be able to provide evidence to support your cold calling strategies. Certainly you know how to close a sale in theory and you know the cold calling tips backwards and forwards, but your numbers aren’t reflecting the knowledge you believe you have. The simple solution is indeed in those numbers. Look at your daily activities. Take careful note of what time of day/what days of the week clients are most likely to answer and cater your future strategy about time frames. Keep track of how much time you spend on the phone and, in addition, what you say/how you engage with your customers on the most successful of those calls. You cannot control whether or not a client picks up the phone nor what they say in response to your pitch, but you can certainly and should control what you say, do and when you do it.
As we’ve discussed, you should be able to provide evidence to support your cold calling strategies. Certainly you know how to close a sale in theory and you know the cold calling tips backwards and forwards, but your numbers aren’t reflecting the knowledge you believe you have. The simple solution is indeed in those numbers. Look at your daily activities. Take careful note of what time of day/what days of the week clients are most likely to answer and cater your future strategy about time frames. Keep track of how much time you spend on the phone and, in addition, what you say/how you engage with your customers on the most successful of those calls. You cannot control whether or not a client picks up the phone nor what they say in response to your pitch, but you can certainly and should control what you say, do and when you do it.
Wednesday, December 1, 2010
Corporate Training for Telephone Sales
As a result of taking a corporate training program or a telephone skills seminar, you will learn the most effective cold calling tips designed to teach you how to close a sale. These telephone skills for success will provide you with a different perspective, pushing your mind to expand beyond the typical telephone cold calling steps, and on to a more systematic and successful approach to sales.
Typically 2/3 of calls result in no answer. This means that initially, callers have only a 33% chance of even getting someone on the phone. Albert Einstein once said: Insanity is doing the same thing over and over again and expecting different results. Callers must take full advantage of every skill and tool they have. In telephone skills seminars, you will learn professional telephone prospecting that will teach you to think analytically.
Record everything from the time you call and how many calls you make, to the number of connections and the number of successful calls made to telephone prospects. Take this information and analyze it. Adjust your strategies to mirror what you learned in your data analysis as a result of your phone skills courses and you’ll be well on the road to shrinking that 66% no answer rate.
Typically 2/3 of calls result in no answer. This means that initially, callers have only a 33% chance of even getting someone on the phone. Albert Einstein once said: Insanity is doing the same thing over and over again and expecting different results. Callers must take full advantage of every skill and tool they have. In telephone skills seminars, you will learn professional telephone prospecting that will teach you to think analytically.
Record everything from the time you call and how many calls you make, to the number of connections and the number of successful calls made to telephone prospects. Take this information and analyze it. Adjust your strategies to mirror what you learned in your data analysis as a result of your phone skills courses and you’ll be well on the road to shrinking that 66% no answer rate.
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