Early in my career I failed to keep track of the details. To be honest, they didn't even cross my mind. I never imagined the power that could come with analyzing statistics and that I would essentially beat the system and go on to teach people the cold calling tips I learned while fumbling around the classic outbound calling steps. Here a few telephone cold calling steps that have proven to be wildly successful for me.
Write everything down. Being organized and systematic is a vital component of telephone skills training. Note what time you call someone. Write down who you cold call. Keep track of how many times you call, what day of the week, what time of the day; any detail you can think of, record it. The next step in our mini cold calling seminar lies in analysis. Look deep into the information you recorded when you were cold calling. Use this leadership training and think analytically about your data. So more people answered the phone between 3 and 5pm than between 9 and 11am? Make more calls during that time and compare your results. Over time your professional telephone prospecting skills will improve and you will begin to see patterns and trends that will surely lead to more contacts, appointments and sales. Consider this the beginning of your how to close a sale training.
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